Call Centre Agent

ShiftMate

Join ShiftMate as a Call Centre Agent in Richards Bay. No experience needed, with training provided from day one.

Last checked on June 1, 2026. We may earn a commission when you click through.

If you're in Richards Bay and need a steady job, this is with decent pay.

✓ No CV required to apply ✓ Immediate start available ✓ Paid trial period

Call Centre Agent

ShiftMate

Updated 22 hours ago

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You'll be redirected to shiftmate.co.za

Richards Bay R 624 – 1,020 Full–Time

If you're in Richards Bay and need a steady job, this is with decent pay.

About this role

ShiftMate's Call Centre Agent position is a great entry-level opportunity for individuals starting in customer service, offering training and a supportive work environment.

About the Company

ShiftMate is a growing BPO company in South Africa, offering entry-level jobs in customer service.

Key Highlights

✓ Entry-level position with no prior experience required
✓ Comprehensive training provided from day one
✓ Salary range of R5,200 – R8,500 per month
✓ Immediate start with WhatsApp application
✓ Permanent employment opportunities available

💡 Honest Take: This job is ideal for those looking to break into customer service without previous experience.

Pros

✓ No CV required to apply
✓ Immediate start available
✓ Paid trial period
✓ Training is comprehensive
✓ Potential for permanent employment

Cons

✗ Entry-level means low starting salary
✗ Shift work may not suit everyone
✗ High call volume can be stressful
✗ Limited growth opportunities initially
✗ No remote work options available

Best For: This is for anyone in the Richards Bay area looking to start their career in a supportive environment.

Watch Out: Expect a fast-paced work environment with performance targets to meet.

Apply for this position →

You'll be redirected to shiftmate.co.za

What Customers Say

Employees appreciate the training and support, but some find the workload stressful due to high call volumes.

Expert Review

If you're looking for a way into the customer service industry, this role at ShiftMate in Richards Bay could be your gateway. With a salary range of R5,200 to R8,500, it offers a competitive entry-level rate. Training starts from day one, so even if you don't have previous experience, you can hit the ground running.

The job involves handling both inbound and outbound calls, with a focus on customer satisfaction. Expect to process orders and resolve complaints efficiently. While the pay is decent for entry-level work, be aware that meeting daily targets can add pressure.

ShiftMate also offers immediate starts, allowing you to apply via WhatsApp without needing a CV. This flexibility is a plus for those needing to secure employment quickly. However, keep in mind the role requires shift work, which may not suit everyone's lifestyle.

Overall, if you're in Richards Bay and keen to start a career in customer service, this position is . Just be ready for the demands of a busy call centre environment, as performance metrics will play a significant role in your daily routine.