Call Centre Agent

ShiftMate

Join the BPO team in Richards Bay as a Call Centre Agent. No experience needed, with training provided for handling customer calls and inquiries.

Last checked on May 22, 2026. We may earn a commission when you click through.

If you're seeking a quick entry into the job market, this might be .

✓ No experience required ✓ Paid training provided ✓ Immediate employment options

Call Centre Agent

ShiftMate

Updated 1 day ago

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You'll be redirected to shiftmate.co.za

Richards Bay R 624 – 1,020 Full–Time

If you're seeking a quick entry into the job market, this might be .

About this role

ShiftMate's Call Centre Agent position is a great entry-level opportunity for individuals starting in customer service, offering training and a supportive work environment.

About the Company

ShiftMate is a growing BPO company offering entry-level positions in customer service.

Key Highlights

✓ Entry-level position with no prior experience required
✓ Comprehensive training provided from day one
✓ Salary range of R5,200 – R8,500 per month
✓ Immediate start with no CV needed
✓ Flexible working hours

💡 Honest Take: This job is ideal for anyone looking to break into the customer service field without prior experience.

Pros

✓ No experience required
✓ Paid training provided
✓ Immediate employment options
✓ Good salary for entry-level
✓ Convenient transport options

Cons

✗ Can be stressful due to high call volume
✗ Shift work may affect personal life
✗ Limited advancement without further qualifications
✗ Performance metrics can be demanding
✗ Entry-level pay may not be sufficient for all

Best For: Ideal for recent school leavers or anyone wanting a flexible job with training.

Watch Out: High call volumes and performance targets may be challenging for some.

Apply for this position →

You'll be redirected to shiftmate.co.za

What Customers Say

Workers appreciate the training and immediate start, though some feel the job can be stressful.

Expert Review

This entry-level Call Centre Agent position with ShiftMate is individuals looking to start a career in customer service. The company provides comprehensive training, ensuring you won't feel lost on your first day. With salaries ranging from R5,200 to R8,500 per month, it's competitive for those just starting out.

While no experience is necessary, be prepared for the realities of call centre work, such as handling high call volumes and meeting performance targets. Shift work is required, which might impact your social life, especially if you're not used to irregular hours. Transport is accessible, with minibus taxis connecting you from various areas in and around Richards Bay.

Despite the challenges, this role is a fantastic stepping stone for those looking to gain experience in customer service. If you're serious about building a career, remember that further qualifications may be needed for advancement. For more details, check out the listing on ShiftMate's site.