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Customer Service Advisor
Agria Pet Insurance
Working to agreed service levels, you'll be responsible for both inbound and outbound calls. You'll be an enthusiastic individual who is passionate about providing outstanding customer service and...
About this role
About the Company
Agria Pet Insurance is dedicated to providing pet owners with comprehensive insurance solutions, aiming to support pets and their families during challenging times.
Key Highlights
- ✓ Handle incoming customer and claims calls efficiently.
- ✓ Engage in outbound calls for retention and renewals.
- ✓ Collaborate with breeders and underwriters for policy information.
- ✓ Join a busy and dynamic team environment.
💡 Honest Take: This role may involve high call volumes and can be challenging, but it offers a chance to make a meaningful impact on pet owners' experiences.
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