Customer Service Officer

Cleanaway Waste Management

Be the first point of contact for customers, managing calls and inquiries to deliver exceptional service and resolve issues effectively.

Last checked on July 8, 2026. We may earn a commission when you click through.

The Customer Service Officer position offers a great entry point into the customer service industry, especially for those who enjoy direct interaction. However, it may lack flexibility with a set location in Penrith.

✓ Opportunity to develop customer service skills. ✓ Engage with a variety of customers. ✓ Stable work environment with a reputable company.

Customer Service Officer

Cleanaway Waste Management

Updated 4 days ago

Apply now →

You'll be redirected to au.talent.com

Penrith

About this role

Be the first point of contact for customers, managing calls and inquiries to deliver exceptional service and resolve issues effectively.

About the Company

Cleanaway Waste Management is a leading provider of waste management and recycling services in Australia.

Key Highlights

✓ Engage with customers to provide support and assistance.
✓ Handle both inbound and outbound calls efficiently.
✓ Resolve customer inquiries and issues promptly.
✓ Ensure a positive customer service experience.

💡 Honest Take: This role is ideal for those passionate about customer service and looking to make a difference in their community.

Pros

✓ Opportunity to develop customer service skills.
✓ Engage with a variety of customers.
✓ Stable work environment with a reputable company.

Cons

✗ Fixed location may limit flexibility.
✗ Potentially high call volume can be stressful.
✗ No specified salary range.

Best For: Ideal for those who enjoy helping others and thrive in fast-paced environments.

Watch Out: Be prepared for the demands of high call volumes and the emotional labour that comes with customer interactions.

Apply for this position →

You'll be redirected to au.talent.com

What Customers Say

Employees appreciate the supportive team environment but mention the stress of handling high call volumes.

Expert Review

This position at Cleanaway Waste Management provides an essential frontline role in customer service. The company's focus on waste management offers a unique industry perspective, rewarding environment for dedicated workers. Given the nature of the calls, candidates should be ready for a fast-paced atmosphere, dealing with diverse customer needs.

One of the appealing aspects of this role is the opportunity for growth within a well-established company. Cleanaway is known for promoting from within, which can lead to further career opportunities. However, the role does come with challenges, including handling potentially high volumes of calls and addressing varied customer issues.

while the job description is clear about the responsibilities, potential applicants should be aware that specific salary details were not disclosed. This could be a consideration for job seekers prioritising compensation. Overall, if you're looking to build a career in customer service, this role within a respected organisation.